FAQ

How long will my order take to ship?

Orders are processed in 1-2 business days and shipped via USPS with tracking. Orders placed on weekends will be shipped the following Monday. Larger orders may be shipped via FedEx or UPS. Please allow 2-10 business days from ship date for your order to arrive.

Do you offer expedited shipping?

Yes. Expedited shipping is currently available in the US only.

My order is $29.98, can I have free shipping?

No.

Where are you located?

I'm located in Columbus, Ohio. All orders ship directly from me.

Do you accept returns or exchanges?

I currently accept exchanges on all coloring books in perfect condition.

Returns are accepted if the item is in perfect condition and unused.

If your item is damaged upon arrival please contact me within 3 days and a replacement will be sent. If the item is out of print you will be issued a full refund. 

Are you a Black owned business?

Yes! I am a Black woman and I run the show.

Are your books made in the USA?

Yes, all items are made and printed in the USA.

What are your minimum order requirements for wholesale pricing?

I do not currently offer wholesale pricing, but please feel free to email me at contact@dorothygilbert.com or use the form on my contact page for any inquiries.